Al M Xmb
map-marker Largo, Florida

Disrespectful worker

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Original review Jan 23, 2024
The store manager cursed me out over payment and yelled at me like a child I have been in the hospital with heart issues have paperwork to show and dealt with Andrea who was very sweet but the gentleman manager took the phone from her and started cursing me out which is very unprofessional he is in our community and we support rent king but I will definitely make sure as much people do not buy or rent from this location in largo fl as long as he is there it's just unexceptable behavior nonetheless
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Pros:
  • At our convenience
Cons:
  • Get treated like trash because we purchase with payment plans

Preferred solution: Apology and reduction do to me paying and haven't even had use of it

User's recommendation: No not with him there

Chris S Dwk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New Port Richey, Florida

Bed bugs/bad employee Mgr.

Rent King - Bed bugs/bad employee Mgr.
Rent King - Bed bugs/bad employee Mgr. - Image 2
Rent King - Bed bugs/bad employee Mgr. - Image 3
We bought a couch we bought a couch and loveseat that had bed bugs and now I want new reconciliation for this I have no furniture now and I have to go to dermatologist for the bed bug bites I had to be on antibiotics and I want another coach and love
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Loss:
$300
Pros:
  • You can get nice furniture bought off the floor
Cons:
  • Customer manager is rude and unprofessional

Preferred solution: I want a replacement and I want compensation

User's recommendation: In the past I had great customer service and I had no problems with Rent King but now I'm not sure if I would recommend it for anyone being as I got bed bugs from the couch and loveseat from them and they refuse to do anything about it so far

William S Pxb
map-marker Kolkata, West Bengal

IRepair issue

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I bought and paid for an electric bike. The bike has been gone for four months out on repairs. Every time I get it back it does the same thing and every time I get it back theres something else wrong with it or its scratched I paid $2400 for an electric bike I would like a new electric bike or my money back, I dont think its fair that Ive had to wait this long. I realize that the store people are doing the best that they can but this is truly unacceptable. I have been a loyal customer for a year and a half never missed a payment and this is the thanks that I got wow.
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Preferred solution: Full refund

Anonymous
map-marker Greenwood Village, Colorado

They harass people for payment and once the purchase is done they don’t want to give receipt of the purchase I paid off my PS4 three months ago and I still haven’t got my receipt of The paid off unpro

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Purchase a PlayStation 4 and I paid in full and I still haven't got the bill the receipt I need to have that you guys harass people by calling every day for payments and I paid it like two months ago are you guys haven't sent me my bill of sale
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User's recommendation: I won’t recommend Rent King to nobody they are worse than the police harassing people about payment but yet they don’t give receipts right away like they want their payment they want proof of receipt and I haven’t got my receipt yet

Beverly J Lbn
map-marker Tampa, Florida

Palm River store in Florida

Since I opened my account in September of 2019 I have had nothing but problems. The store personnel has changed every time I called. Was to be set up as 18 months then find out 90 days same as cash. Was to be automatically paid each month and had to call each month. New manager has been rude.
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Pros:
  • Atmosphere of the staff
Cons:
  • Employees attitudes

Preferred solution: Price reduction

User's recommendation: Don’t buy from them

Harold A Uja

Nilling

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They miss up on my biling
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Loss:
$1400
Cons:
  • Lying on my info
  • Customer service

Preferred solution: Price reduction

Hamdan Zpq
map-marker Brandon, Florida

Complaint

Getting calls from my district manager threatening yelling and just talk to I guess a directory somebody from the district waiting for their car
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Roger B Hfg
map-marker Clearwater, Florida

Do not use

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I purchased a recliner after spending several hours in the store that was in PERFECT condition at the time of purchase with not a mark or a sign of wear on it. When it arrived at my house a few days later, there were 2 VERY noticeable tears in the fabric on the corners of the chair, which would definitely have caused me to not purchase the product had they been there when I was in the store. The recliner was clearly damaged during transit and when it arrived, I noticed that it was not covered or protected in any way in the truck. When I contacted the manager of the store, he said the only thing he could do was to order a new recliner for an additional $200 and continued to deny that any damage was caused between the time that I purchased it and the time it was delivered. He continually used the stupid phrases "I cannot confirm or deny" and "this is our business" to justify not taking ANY action whatsoever to remedy the problem. I am very disappointed with the service and the aloof and predatory attitude of the management team. I do intend to take further action.
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Loss:
$300
Pros:
  • Selection
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Tampa, Florida

Customer service

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My rent king is in Lakeland they are awesome. They will help you when you need help they go way beyond what is expected. I would highly recommend them.
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Anonymous
map-marker Bradenton, Florida

Good service

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They greet u as soon as u open the door everyone always has a great attitude when u come into the Bradenton rentking u feel like family
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Loyola Ima
map-marker Ruskin, Florida

Excellent Products, Good Service, Helpful Employees. Stllar Manager

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I have bought , and leased but returned quite a few items from Rent King in Ruskin, Fl. Products are well price, fees--not too bad--and Contract is Quite Clear. The staff is pleasant and takes care of business by going the extra mile. For example at Christmas I've been there when they were wrapping kids gifts for the parental customers. Store Manager in Ruskin, Jose, is a quite, well educated in his business, pleasant and willing to work through any difficulties...
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Pros:
  • Atmosphere of the staff
  • Caring
  • Compassion
Reason of review:
Good customer service
Maketha L
map-marker New Port Richey, Florida

Rent king sold me furniture with something biting us.

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Hello i bought furniture from rent king on nebraska from lewis or lois and he supposed have had someone to spray every week but weonly came out once and when i tell him about it he want to act as if i already had the problem when i didn't i need something done about this issue!! Thank you. I hope no one never shop there with them and i wont after this!!!
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Reason of review:
Bad quality
Aaron d Xog
map-marker Bradenton, Florida

Worse then rent a center

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Refused to let me use the $50 voucher they give you for a new account but on top of that im being charged the price for a ps4 pro and was only given a ps4 slim and not to mention they were late getting me the ps4 by days and now refuse to come and pick it up when i cant pay and expect me to drive an hour and a half to hand deliver it..fuck that
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Reason of review:
Not as described/ advertised
2 comments
Guest

I am currently battling with them to pick up a recliner.

Guest
reply icon Replying to comment of Guest-2025011

Drive it over and dumb it at their front door

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Charles J Ybt
map-marker Tampa, Florida

Poor customer service

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I have always paid my account on time. They will start the phone calls 5 days before the account was due. I have told them to not call me because I work in dangerous areas. Middle of hwy 75 . And if my phone ring it distract me from watching over me and my guys safety. Will call twice a day and my account is payed up. I took my business elsewhere and now they will not pick up their stuff when they are supposed to. Manager is very unqualified to be dealing with public calling corporate on Monday maybe will get someone that has a brain.
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Ana Wkg
map-marker Bradenton, Florida

Good review

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The store here in bradenton florida is amazing...the staff members trear u like family....no bad reviews i would recommend them to anyone they are awesome
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Anonymous
map-marker Bradenton, Florida

Good review

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The service has always been exceptional! Staff is friendly and helpful. We were very satisfied with the timing and service during delivery as well.
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About

Summary

Rent King is a one of the most popular furniture companies in Florida. Company is located in Tampa, Florida and employs over 130 people. All workers are highly trained and always ready to help customers. Rent King works in this sphere since 1996 and provides a wide choice of new furniture, appliances, computers, game systems, and consumer electronics. Company is famous for its Lease Ownership Plan that provides great ability to organize the house to everyone. Rent King doesn't require any credit check, offers free same day delivery, free products repairs, also leasing service is available. Company has over 10,000 products assortment, no minimum lease term and ability to pay for products any moment.

Rent King reviews and complaints

Rent King is ranked 162 out of 2282 in Furniture and Decor category

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